FREE SHIPPING AND FREE RETURNS

Return & Refund Policy

Last updated: September 26, 2026

This Return & Refund Policy explains how to request a return, what items are eligible, how return shipping is handled, and when refunds are issued.

1. Return window

You may request a return within 30 calendar days from the date your order was delivered. Requests made after this period may not be accepted.

2. Return conditions

To qualify for a return, the item must be:

  • Unused and in the same condition as received;
  • Returned with the original packaging, tags, and accessories;
  • Accompanied by proof of purchase, such as an order number or receipt.

If the item is defective, damaged, or incorrect, please contact us within the same 30-calendar-day period. We may ask for photos or additional details before approving the return.

3. How to start a return

Email us at info@chickshopoffer.sbs or call +1 (662) 646-1879. Include:

  • Your order number;
  • The item you want to return;
  • The reason for the return.

Our team will review your request and send return instructions. Please do not send an item back before receiving instructions.

4. Return shipping and fees

For approved returns, return shipping is free, and we do not charge restocking fees.

Return address:
1810 Jones Street, Amory, MS 38821, United States

5. Refunds

Once we receive and inspect the returned item, we process the refund within 1–2 business days. The refund is sent to your original payment method. Your bank or payment provider may take an additional 7–10 business days to post the refund to your account.

6. Exchanges

We do not offer direct exchanges. If you want a different item, please return the eligible item for a refund and place a new order.

7. Contact

Chick Shop Offer
1810 Jones Street, Amory, MS 38821, United States
Email: info@chickshopoffer.sbs
Phone: +1 (662) 646-1879
Hours: Monday–Friday, 9:00 AM–6:00 PM CT