Last updated: September 26, 2026
This FAQ gives quick answers to common questions. For full details, please review the Shipping Policy, Return & Refund Policy, Privacy Policy, Terms of Service, and Payment Methods sections.
Ordering & Shipping
Where do you ship?
We ship only within the contiguous United States. We do not ship internationally or to Canada.
How much is shipping?
Shipping is free for eligible orders within the contiguous United States. There is no minimum order requirement.
How long does processing take?
Orders are usually processed within 1–2 business days after payment is confirmed. Business days are Monday–Friday, excluding U.S. federal holidays.
How long does delivery take?
After shipment, delivery usually takes 3–5 business days. Most orders arrive within 4–7 business days after the order is placed. These are estimates, not guarantees.
Can I track my order?
If tracking is available, we will send tracking information to the email address provided at checkout.
Returns & Refunds
What is the return window?
You may request a return within 30 calendar days from the date your order was delivered.
What condition must the item be in?
The item must be unused, in the same condition as received, and returned with the original packaging, tags, and accessories. Proof of purchase is required.
How do I start a return?
Email info@chickshopoffer.sbs or call +1 (662) 646-1879. Include your order number, the item you want to return, and the reason for the return.
Who pays return shipping?
For approved returns, return shipping is free, and there is no restocking fee.
How long does a refund take?
After we receive and inspect the return, we process the refund within 1–2 business days. Your bank or payment provider may take an additional 7–10 business days to post the refund to your original payment method.
Do you offer exchanges?
We do not offer direct exchanges. You may return an eligible item for a refund and place a new order.
Payment
What payment methods do you accept?
We accept Visa, MasterCard, and PayPal.
What currency is used?
All payments are processed in U.S. dollars (USD).
Product Information
Where can I find product details?
Product details are shown on individual product pages when available. If you have a question before ordering, please contact us.
What if my item is defective, damaged, or incorrect?
Contact us within 30 calendar days of delivery. We may ask for photos or more information so we can review the issue.
Customer Support
How do I contact support?
Chick Shop Offer
1810 Jones Street, Amory, MS 38821, United States
Email: info@chickshopoffer.sbs
Phone: +1 (662) 646-1879
Hours: Monday–Friday, 9:00 AM–6:00 PM CT
How fast do you respond?
We aim to respond to email inquiries within 1 business day. Phone support is available during service hours.